While waiting for my own flight, I watched Air Canada staff trying to convince a woman (who arrived late) to board her flight this morning. This woman just wouldn't listen. Over and over the staff kept telling her, "Go catch your plane NOW!". It was getting ready to pull back from the gate. This woman kept delaying. At one point, a staffer started yelling at her to go. I thought they were going to grab her by the ear and drag her to the plane......
After the third time, I think I might have just let her miss her plane.
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