Air Canada let a mentally challenged man get onto a plane with just a credit card and a Costco customer ID. He boarded in Calgary and landed in Ontario. Doug has minor cerebral palsy and operates at a 13-year-old level.When Doug disappeared, a little investigation on the phone recall and computer usage led to a realization that he had flown to Ontario to visit someone he'd met on Facebook. Air Canada wouldn't confirm if Doug had tried to buy a ticket or board a plane. Once the Mounties got involved, the airline confirmed that Doug bought a ticket and was in the air.
Air Canada says passengers must provide two pieces of government-issued ID to board any flight. [Doug must've been a Gold Star member............]
Once Doug landed, he tried to buy a ticket back home, but Air Canada wouldn't sell him one because he didn't have two pieces of government-issued ID. [So much for the Gold Star status] The family says Air Canada hasn't been in contact with them. They tried to fax a statement to Air Canada that Doug signed saying the airline could share information about what happened with his parents. Air Canada replied: "We can't accept that faxed statement unless Doug includes two pieces of government-issued ID."
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I remember a difficult "tourist" flew into Barrow at one time. This guy had HITCHIKED to Pruhoe Bay! He kept getting picked up by truckers. When he got to Deadhorse airport, the Alaska Airline folks gave him a cardboaard suitcase and flew him to Barrow to be seen in he hospital. He had cerebral palsy and was wearing only pants,shirt and shoes. He enjoyed his flight.
That was the mentality then, "here's your bus ticket, have a good flight".
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